Terms of Service

Last Updated: November 2025

1. Introduction

Welcome to Bondi. These Terms of Service (“Terms”) constitute a legally binding agreement between you and Bondi Labs, Inc. (“Bondi,” “we,” “us,” or “our”) governing your access to and use of our platform and services.

Company Information:

Legal Name: Bondi Labs, Inc.
Principal: Barak Turgeman
Address: 2803 Philadelphia Pike, Suite B #356, Claymont, DE 19703, United States
Jurisdiction: Delaware, United States

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

2. Definitions

For purposes of these Terms, the following definitions apply:

“Services” means the Bondi platform, including all features, tools, APIs, integrations, and related services provided by Bondi.

“Platform” refers to Bondi’s cloud-based system that enables organizations to build custom internal business systems using artificial intelligence.

“User” or “you” means any individual or entity that accesses or uses the Services.

“Account” means your registered user account on the Platform.

“Content” means any data, text, files, information, usernames, images, graphics, photos, profiles, audio and video clips, sounds, works of authorship, applications, links, and other content or materials.

“User Content” means any Content that you upload, submit, post, or transmit through the Services.

“API” means the GraphQL application programming interface provided by Bondi for programmatic access to the Services.

“Subscription” means your paid or trial access to the Services under a specific plan.

“Organization” means a business, company, or entity for which the Services are being used.

3. Acceptance of Terms

3.1 Binding Agreement

By creating an Account, accessing the Platform, or using any of our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.

3.2 Capacity to Agree

By accepting these Terms, you represent and warrant that:

You have the legal capacity and authority to enter into this agreement
If accepting on behalf of an Organization, you have the authority to bind that Organization to these Terms
Your use of the Services does not violate any applicable law or regulation

3.3 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

Posting the updated Terms on our website with a new “Last Updated” date
Sending an email notification to your registered email address (for material changes)
Providing at least 30 days’ notice before material changes take effect

Your continued use of the Services after changes take effect constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services and may cancel your Account.

3.4 Additional Terms

Certain features or services may be subject to additional terms and conditions. By using those features or services, you agree to any applicable additional terms.

4. Description of Services

4.1 Bondi Platform

Bondi provides a cloud-based platform that enables organizations to build custom internal business systems using artificial intelligence. Our Services include:

Core Features:

AI-powered system design and customization
Custom data models and workflows
User interface generation and customization
Business logic automation
Data management and storage
Collaboration tools

Technical Capabilities:

GraphQL API for programmatic access
Integration capabilities with third-party services
Data import and export functionality
Custom integrations (optional)

Access Methods:

Web-based interface
API access via GraphQL
Mobile-responsive design

4.2 Service Modifications

We continuously improve and evolve our Services. We reserve the right to:

Add, modify, or remove features or functionality
Update the user interface or user experience
Change API endpoints or specifications (with reasonable notice)
Implement new technologies or methodologies

We will make reasonable efforts to maintain backward compatibility and provide advance notice of breaking changes that may affect your use of the Services.

4.3 Beta Features

We may offer access to beta, pilot, or experimental features (“Beta Features”). Beta Features are provided “as is” and may contain bugs or errors. We may discontinue Beta Features at any time without notice. Your use of Beta Features is at your own risk.

4.4 Service Availability

While we strive to provide reliable and continuous access to the Services, we do not guarantee that:

The Services will be available at all times without interruption
The Services will be error-free or free from vulnerabilities
Any defects will be corrected within a specific timeframe

Scheduled maintenance and updates will be performed with advance notice when possible, typically during off-peak hours.

5. Account Registration and Security

5.1 Account Creation

To use the Services, you must create an Account by providing:

A valid email address
A secure password
Your name or Organization name
Any other required registration information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

5.2 Account Security

You are responsible for:

Maintaining the confidentiality of your Account credentials
All activities that occur under your Account
Notifying us immediately of any unauthorized access or security breach

You must not:

Share your Account credentials with others
Allow others to access your Account
Create an Account using false or misleading information
Create multiple Accounts for the same individual or Organization without authorization

5.3 Account Types

We may offer different types of Accounts with varying features and limitations:

Trial Accounts: Free access for a limited period (14 days)
Subscription Accounts: Paid monthly subscriptions with full access to Services
Enterprise Accounts: Custom plans with tailored features and terms

5.4 Organization Accounts

If you create an Account on behalf of an Organization:

You represent that you have authority to bind the Organization
The Organization is responsible for all activities under the Account
The Organization must ensure all users comply with these Terms
Administrators may manage user access and permissions

6. Subscription, Billing, and Payments

6.1 Free Trial

New customers are eligible for a 14-day free trial to evaluate the Platform.

Trial Terms:

Full access to Platform features (or specified trial tier)
No credit card required to start the trial
No automatic charges during the trial period
Trial can be extended at our discretion

After the trial period ends, you must subscribe to a paid plan to continue using the Services. If you do not subscribe, your Account will be deactivated and your data will be retained for 30 days as described in Section 10.

6.2 Subscription Plans

We offer monthly subscription plans with varying features and pricing. Current plans and pricing are available on our website.

Subscription Terms:

Subscriptions are billed monthly in advance
Subscriptions automatically renew unless cancelled
You can cancel at any time
No long-term commitment required

6.3 Payment

Payment Processing:

All payments are processed through Stripe, our third-party payment processor
You must provide valid payment information
You authorize us to charge your payment method for all fees

Accepted Payment Methods:

Credit cards (Visa, Mastercard, American Express, Discover)
Debit cards
Other methods as available through Stripe

6.4 Automatic Renewal

Your Subscription automatically renews at the end of each billing period unless you cancel before the renewal date. You will be charged the then-current subscription fee for the renewal period.

We will send you a reminder email before each renewal. You can cancel auto-renewal at any time through your Account settings or by contacting support@heybondi.com.

6.5 Price Changes

We may change subscription prices at any time. Price changes will:

Be communicated at least 30 days in advance
Apply to your next renewal period (not current period)
Give you the opportunity to cancel before the new price takes effect

6.6 Taxes

All fees are exclusive of applicable taxes, duties, or similar governmental assessments, including sales tax, VAT, GST, or similar taxes (“Taxes”). You are responsible for paying all applicable Taxes. If we are required to collect or pay Taxes, such amounts will be charged to you.

6.7 Refunds and Cancellations

All matters related to refunds, cancellations, downgrades, payment failures, and related billing issues are governed by our Refund Policy, which is incorporated into these Terms by reference. Please review our Refund Policy at [link to Refund Policy] for complete details.

Key Points:

Monthly subscriptions are generally non-refundable
You can cancel at any time without future charges
Data retention and export options are available (see Section 10)

7. User Content and Data

7.1 Ownership of User Content

You retain all ownership rights to your User Content. We do not claim any ownership rights to your User Content.

7.2 License to User Content

By uploading or submitting User Content to the Services, you grant Bondi a worldwide, non-exclusive, royalty-free license to:

Store, process, and transmit your User Content
Use your User Content to provide, maintain, and improve the Services
Create derivative works necessary to provide the Services (e.g., formatting, optimization)
Back up your User Content for disaster recovery and business continuity

This license is limited to the purposes of providing the Services and terminates when you delete your User Content or close your Account (subject to the data retention period described in Section 10).

7.3 Your Responsibilities for User Content

You are solely responsible for your User Content and the consequences of uploading, posting, or publishing it. You represent and warrant that:

You own or have the necessary rights to your User Content
Your User Content does not violate any third-party rights
Your User Content complies with these Terms and all applicable laws
Your User Content does not contain viruses, malware, or malicious code

7.4 Prohibited Content

You must not upload, post, or transmit any User Content that:

Is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
Infringes any patent, trademark, trade secret, copyright, or other proprietary rights
Contains viruses, malware, or other malicious code
Violates any applicable law or regulation
Impersonates any person or entity or misrepresents your affiliation

7.5 Data Security

We implement reasonable technical and organizational measures to protect your User Content from unauthorized access, loss, or destruction. However, no method of transmission or storage is 100% secure. You acknowledge that you provide User Content at your own risk.

7.6 Data Backups

While we perform regular backups of our systems, you are responsible for maintaining your own backups of your User Content. We are not liable for any loss or corruption of User Content.

7.7 Data Processing

Our collection, use, and processing of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

8. Acceptable Use Policy

8.1 Permitted Uses

You may use the Services only for lawful purposes and in accordance with these Terms. You may:

Create custom internal business systems for your Organization
Upload and manage data related to your business operations
Use the API to integrate with your systems
Collaborate with team members within your Organization

8.2 Prohibited Uses

You must not use the Services to:

Illegal Activities:

Violate any applicable laws or regulations
Infringe intellectual property rights of others
Engage in fraudulent or deceptive practices

Harmful Activities:

Transmit viruses, malware, or other malicious code
Attempt to gain unauthorized access to the Services or other users’ Accounts
Interfere with or disrupt the Services or servers
Launch denial-of-service attacks or similar attacks

Abusive Activities:

Send spam, unsolicited communications, or bulk messages
Harvest or collect information about users without consent
Create fake or misleading Accounts
Use the Services for cryptocurrency mining

Misuse of Resources:

Exceed reasonable usage limits or quotas
Use automated systems to access the Services excessively
Attempt to reverse engineer, decompile, or disassemble the Services
Resell, lease, or provide access to the Services to third parties without authorization

8.3 Enforcement

We reserve the right to investigate and take appropriate action against anyone who violates this Acceptable Use Policy, including:

Removing User Content that violates these Terms
Suspending or terminating Accounts
Reporting illegal activities to law enforcement
Taking legal action to recover damages

8.4 Reporting Violations

If you become aware of any violations of these Terms, please report them to support@heybondi.com.

9. API Usage and Technical Terms

9.1 API Access

We provide a GraphQL API for programmatic access to the Services. To use the API, you must:

Have an active Subscription
Obtain and securely store API credentials
Comply with our API documentation and guidelines

9.2 API Usage Guidelines

When using the API, you must:

Use API credentials securely and not share them with unauthorized parties
Implement appropriate error handling and retry logic
Follow rate limits and usage quotas as specified in our documentation
Cache API responses appropriately to minimize unnecessary requests
Use the latest stable version of the API when possible

9.3 Rate Limits

We may impose rate limits on API usage to ensure fair access and protect system performance. If you exceed rate limits:

You may receive HTTP 429 (Too Many Requests) responses
Your API access may be temporarily throttled
Excessive violations may result in API access suspension

Rate limits are documented in our API documentation and may be adjusted at our discretion.

9.4 API Changes

We may modify the API from time to time. We will:

Provide reasonable advance notice of breaking changes
Maintain backward compatibility when possible
Document all API changes in our changelog
Support older API versions for a reasonable transition period

9.5 API Credentials Security

You are responsible for:

Keeping your API credentials confidential
Rotating API credentials regularly
Notifying us immediately if credentials are compromised
Implementing secure storage and transmission of API credentials

9.6 API Service Level

API access is provided on a “best efforts” basis. We do not guarantee:

Specific uptime or availability percentages
Response times or latency
That the API will be free from errors or bugs

10. Account Termination and Data Retention

10.1 Cancellation by You

You may cancel your Subscription at any time through your Account settings or by contacting billing@heybondi.com.

Effect of Cancellation:

Your Subscription will remain active until the end of your current billing period
You will not be charged for subsequent billing periods
No refunds will be issued for the current billing period (subject to our Refund Policy)
Your Account will be downgraded to inactive status at the end of the billing period

10.2 Payment Failures

If a payment fails to process:

You will receive an email notification
We will retry payment processing over a 7-day grace period
You will retain full access to the Services during the grace period
You can update your payment method at any time

After Grace Period:

If payment remains unpaid after 7 days, your Account will be suspended
Access to the Services will be restricted to view-only mode
Integrations and automations will be paused
Your Account will remain suspended until payment is made

10.3 Data Retention After Cancellation or Suspension

30-Day Retention Period:

After cancellation or suspension, your data is retained for 30 days
You can export your data during this period using our data export tools
You can reactivate your Subscription at any time during the 30-day period
If you reactivate, all your data and settings will be fully restored

After 30 Days:

Your data will be permanently deleted from our systems
Data cannot be recovered after permanent deletion
Backups containing your data will be deleted within 30 days according to our backup retention schedule

Data Export:

You can export your data at any time while your Account is active or during the 30-day retention period
Export formats include CSV, JSON, and other standard formats
Large exports may take time to process and will be made available for download

10.4 Termination by Bondi

We may suspend or terminate your Account at any time if:

You violate these Terms or our Acceptable Use Policy
Your Account has been inactive for an extended period
We are required to do so by law or legal process
You engage in fraudulent or abusive behavior
Your use of the Services poses a security risk

Notice:

We will provide reasonable notice before termination except in cases of:
- Violations of law or regulation
- Immediate security threats
- Repeated or serious violations of these Terms

Effect of Termination:

Your access to the Services will be immediately revoked
The 30-day data retention period begins (you can still export your data)
After 30 days, your data will be permanently deleted

10.5 Survival

The following provisions survive termination of these Terms:

Sections related to ownership, intellectual property, indemnification, limitation of liability, and dispute resolution
Any payment obligations incurred before termination
Provisions that by their nature should survive termination

11. Third-Party Integrations

11.1 Third-Party Services

The Services may allow you to integrate with third-party applications, services, or platforms (“Third-Party Services”). These integrations are provided for your convenience.

11.2 Third-Party Terms

Your use of Third-Party Services is governed by the terms and conditions of those services. You are responsible for:

Reviewing and complying with third-party terms
Understanding how third parties handle your data
Any fees charged by Third-Party Services

11.3 No Endorsement

We do not endorse, warrant, or assume responsibility for any Third-Party Services. Integrations with Third-Party Services do not imply any affiliation, sponsorship, or recommendation.

When you enable integrations with Third-Party Services:

You authorize us to share your User Content with those services
You understand that third parties have their own privacy and security practices
We are not responsible for how third parties use your data

11.5 Integration Availability

We may add, modify, or discontinue integrations with Third-Party Services at any time. We are not liable for any disruption to your workflows caused by changes to integrations.

12. Intellectual Property Rights

12.1 Bondi’s Intellectual Property

The Services, including all software, technology, designs, graphics, user interfaces, trademarks, logos, and other content provided by Bondi (collectively, “Bondi IP”), are owned by or licensed to Bondi and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

12.2 Limited License to Use Services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

You may not:

Copy, modify, or create derivative works of the Services
Reverse engineer, decompile, or disassemble the Services
Remove or alter any proprietary notices on the Services
Use Bondi IP without our prior written permission
Sublicense, rent, lease, or transfer your rights to the Services

12.3 Trademarks

“Bondi,” the Bondi logo, and other Bondi trademarks are trademarks of Bondi Labs, Inc. You may not use these trademarks without our prior written consent.

12.4 Feedback

If you provide us with feedback, suggestions, or ideas about the Services (“Feedback”), you grant us a perpetual, worldwide, royalty-free, irrevocable license to use, modify, and incorporate such Feedback into our Services without any obligation to you.

12.5 DMCA and Copyright Infringement

We respect intellectual property rights. If you believe that any content on the Services infringes your copyright, please contact us at support@heybondi.com with:

A description of the copyrighted work you claim has been infringed
The location of the infringing material
Your contact information
A statement that you have a good faith belief that the use is not authorized
A statement that the information in your notice is accurate
Your physical or electronic signature

13. Privacy and Data Protection

13.1 Privacy Policy

Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we handle your personal data.

13.2 Data Protection Compliance

We are committed to complying with applicable data protection laws, including:

General Data Protection Regulation (GDPR) for users in the European Union
California Consumer Privacy Act (CCPA) for users in California
Other applicable privacy and data protection regulations

13.3 Data Processing

When you use the Services, Bondi acts as a data processor for your User Content. You are the data controller and are responsible for:

Ensuring you have the legal basis to process personal data
Obtaining necessary consents from individuals
Complying with applicable data protection laws
Providing appropriate privacy notices to individuals

13.4 Data Security

We implement industry-standard security measures to protect your data, including:

Encryption of data in transit and at rest
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Employee training on data security practices

13.5 Data Breach Notification

In the event of a data breach affecting your User Content, we will notify you in accordance with applicable law and our obligations under relevant data protection regulations.

14. Disclaimers and Limitation of Liability

14.1 Service Provided “AS IS”

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

14.2 No Warranties

WE DO NOT WARRANT THAT:

The Services will meet your specific requirements
The Services will be uninterrupted, timely, secure, or error-free
The results obtained from using the Services will be accurate or reliable
Any errors or defects in the Services will be corrected
The Services will be compatible with all systems or devices

14.3 Use at Your Own Risk

YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, LOSS OF DATA, OR OTHER HARM THAT RESULTS FROM YOUR USE OF THE SERVICES.

14.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BONDI, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION:

Loss of profits, revenue, data, or use
Loss of business opportunities
Damage to business reputation
Cost of substitute services
Personal injury or property damage

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.5 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO BONDI IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

14.6 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, the above limitations may not fully apply to you, and you may have additional rights.

14.7 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including:

Natural disasters (earthquakes, floods, fires, storms)
War, terrorism, riots, or civil unrest
Government actions, laws, or regulations
Labor disputes or strikes
Internet or telecommunications failures
Third-party service failures (e.g., cloud infrastructure providers)
Pandemics or public health emergencies

15. Indemnification

15.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Bondi, its affiliates, and their respective officers, directors, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or related to:

Your use or misuse of the Services
Your violation of these Terms
Your violation of any applicable law or regulation
Your User Content or any claim that your User Content infringes or violates the rights of any third party
Your violation of any third-party rights, including intellectual property, privacy, or publicity rights
Any dispute between you and another user or third party

15.2 Defense and Settlement

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense of such claims. You may not settle any claim without our prior written consent.

16. Service Modifications and Availability

16.1 Right to Modify Services

We reserve the right to modify, suspend, or discontinue the Services (or any part thereof) at any time, with or without notice, for any reason, including:

To improve functionality or user experience
To address security vulnerabilities
To comply with legal requirements
For business or strategic reasons

We are not liable to you or any third party for any modification, suspension, or discontinuation of the Services.

16.2 Scheduled Maintenance

We perform scheduled maintenance to keep the Services running smoothly. We will:

Provide advance notice of scheduled maintenance when possible
Schedule maintenance during off-peak hours when feasible
Minimize disruption to your use of the Services

16.3 Unplanned Downtime

Despite our best efforts, unplanned service interruptions may occur. While we work to restore Services quickly, we do not guarantee:

Specific uptime percentages
Immediate restoration of service
Compensation for downtime (except as specified in our Refund Policy)

16.4 Service Discontinuation

If we decide to permanently discontinue the Services, we will:

Provide at least 90 days’ advance notice
Offer pro-rated refunds for unused subscription time
Provide tools and support for data export
Assist with migration when reasonably possible

17. Governing Law and Dispute Resolution

17.1 Governing Law

These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

17.2 Jurisdiction and Venue

You agree that any legal action or proceeding arising out of or related to these Terms or the Services shall be brought exclusively in the federal or state courts located in Delaware, United States. You irrevocably consent to the personal jurisdiction and venue of such courts.

17.3 Waiver of Jury Trial

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND BONDI WAIVE ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES.

17.4 Class Action Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND BONDI AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

17.5 Informal Resolution

Before filing a formal legal claim, you agree to first contact us at support@heybondi.com to attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith.

17.6 Time Limitation

Any claim arising out of or related to these Terms or the Services must be filed within one (1) year after the cause of action arose. After this period, the claim is permanently barred.

18. General Provisions

18.1 Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and any other policies incorporated by reference, constitute the entire agreement between you and Bondi regarding the Services and supersede all prior or contemporaneous agreements, communications, and understandings.

18.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18.3 No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Bondi.

18.4 Assignment

You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets. Any attempted assignment in violation of this section is void.

18.5 Independent Contractors

You and Bondi are independent contractors. These Terms do not create any agency, partnership, joint venture, employment, or franchise relationship between you and Bondi.

18.6 No Third-Party Beneficiaries

These Terms are for the benefit of you and Bondi only and are not intended to benefit or be enforceable by any third party.

18.7 Notices

To You: We may provide notices to you by:

Email to the address associated with your Account
Posting on our website or within the Services
In-app notifications

You are responsible for keeping your email address current.

To Us: You may provide notices to us by:

Email to support@heybondi.com or billing@heybondi.com (for billing matters)
Mail to: Bondi Labs, Inc., 2803 Philadelphia Pike, Suite B #356, Claymont, DE 19703, United States

18.8 Interpretation

Headings and section titles are for convenience only and do not affect the interpretation of these Terms. The words “including,” “includes,” or “such as” are illustrative and not limiting.

18.9 Language

These Terms are written in English. Any translations are provided for convenience only. In the event of any conflict between the English version and a translation, the English version shall prevail.

18.10 Electronic Communications

You consent to receive electronic communications from us, including emails, notifications, and agreements. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

19. Contact Information

If you have any questions about these Terms or the Services, please contact us:

General Inquiries:
Email: support@heybondi.com
Response Time: 24-48 hours

Billing Inquiries:
Email: billing@heybondi.com
Response Time: 1-2 business days

Technical Support:
Email: support@heybondi.com

Mailing Address:
Bondi Labs, Inc.
2803 Philadelphia Pike, Suite B #356
Claymont, DE 19703
United States

Business Hours:
Monday-Friday, 9:00 AM - 6:00 PM EST (excluding US federal holidays)

20. Acknowledgment

BY CREATING AN ACCOUNT, ACCESSING THE PLATFORM, OR USING ANY OF OUR SERVICES, YOU ACKNOWLEDGE THAT:

You have read and understood these Terms
You agree to be bound by these Terms
You have the authority to enter into this agreement
You will comply with all applicable laws and regulations
You understand the limitations and disclaimers contained in these Terms

Thank you for choosing Bondi. We look forward to helping you build amazing internal systems with the power of AI.

For questions about these Terms of Service, please contact support@heybondi.com